We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you can return it within 30 days of delivery. Exchanging or returning can be done quickly and easily by clicking here.

Black Friday Promo

When taking advantage of our buy one get one free discount, we cannot accept the return of a single item connected to this deal. In case a return is needed, the entire order must be returned and will qualify for a refund in the form of a gift card.

Returns Guidelines

You have the right to return any product purchased from MEEBA&MAE within 30 days of the delivery date. The product must be unused, in its original packaging, and in the same condition as when you received it.

Return Authorisation 

Once your return request is approved, you will receive an email with your Return Authorisation (RA) number and detailed instructions on how to proceed with the return.

Please note that MEEBA&MAE operates on a global scale, and in certain instances, we may be unable to provide a return label for shipping. Nevertheless, you will be given a label containing return instructions..

Return Shipping Costs

The customer is responsible for the return shipping charges. We recommend using a trackable method to send back the item.

Changes to the Return Policy

MEEBA&MAE reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Information

If you have any questions or concerns about our Return Policy, please contact our customer service team at help@meebandmae.uk.

Returns FAQ

What can I do if my exchange product is no longer available?

Please contact our customer service team to discuss alternative options. We will provide an update on when the product is expected to be available. If you have already created a return and the product is sold out, we will contact you to offer a solution.

Where can I find my order number to register my return?

Your order number can be found in the confirmation email you received after placing your order. It is a five-digit code. If you did not receive this email, please contact our customer service team for assistance.

What should I do if a product is delivered faulty or damaged?

Occasionally, products may be damaged during shipment or production. We are happy to resolve this issue for you. Please send an email to help@meebandmae.uk with a picture of the damaged product. Our customer service team will work with you to find a quick solution.

What should I do if I want to return my order outside the return period?

Please ensure that your return is delivered within the 30-day period. If this is not possible, we may offer a product exchange or a voucher. Please contact our customer service team to discuss your options.

Questions?

Send us a message via the live chat or to help@meebaandmae.uk and we will answer you as soon as possible.